z666 Privacy Policy

1 Who We Are

z666 is an online gaming and sports betting platform operating at z666.plus, serving players in Pakistan. The platform offers slots, fish games, live casino, and cricket and sports betting, all accessible through the z666 website and mobile app.

When this Privacy Policy refers to "z666", "we", "us" or "our", it means the z666 platform and the team responsible for operating it. When it refers to "you" or "your", it means any person who visits z666.plus, creates an account, deposits funds, plays games or uses any part of our service.

This policy applies to all data collected through the z666 website, mobile app, customer support channels and any other interaction you have with the platform. By using z666, you acknowledge that your personal information will be handled as described here.

2 Information We Collect

We only collect information that is genuinely necessary to provide you with a safe, functional and personalised gaming experience. Below is a clear breakdown of what we collect and where it comes from.

Information you provide directly:

• Full name and date of birth — required for account registration and age verification.
• Contact details — including mobile number and email address.
• Payment information — such as your JazzCash or Easypaisa account number, Raast ID, bank account details or card information used for deposits and withdrawals. We do not store full card numbers on our servers.
• Identity documents — where required for verification purposes, such as a CNIC or other government-issued ID.
• Support communications — any messages, queries or complaints you send to our support team.

Information collected automatically:

• Device information — the type of device, operating system, browser version and screen resolution used to access z666.
• IP address and approximate location — used to identify your general region and for fraud prevention.
• Session and gameplay data — games played, bets placed, wins, session duration, deposit and withdrawal history.
• Cookies and tracking data — see Section 6 for full details.

3 How We Use Your Data

Your personal information is used to operate, maintain and improve the z666 platform. We do not use your data for purposes beyond what is described in this policy, and we do not sell your data to any third party — ever.

• Account management: Creating and maintaining your z666 account, including login authentication and account security.
• Payment processing: Facilitating PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and supported payment methods.
• Identity verification: Confirming your age and identity as required before processing withdrawals or when suspicious activity is detected.
• Fraud prevention and security: Detecting unusual patterns, preventing multi-accounting, identifying compromised accounts and protecting the integrity of the platform.
• Customer support: Responding to queries, resolving disputes and maintaining a record of communications.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and making self-exclusion and limit tools available to you.
• Platform improvement: Analysing how players use the platform to fix bugs, improve navigation and develop features that are genuinely useful.
• Marketing communications: Sending you information about bonuses, promotions and new features — only if you have opted in to receive these. See Section 11 for how to opt out.

4 Legal Basis for Processing

We process your personal data on the following grounds, depending on the specific activity involved:

• Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, deposits, withdrawals and gameplay.
• Legitimate interests: We process certain data — such as device information and session logs — to protect the security and integrity of the platform, which benefits all players.
• Legal obligation: Certain data processing is required to comply with applicable anti-money laundering, fraud prevention and identity verification obligations.
• Consent: Where we send you marketing communications or place non-essential cookies, we do so only with your explicit consent. You can withdraw consent at any time.

5 Sharing Your Information

z666 does not sell, rent or trade your personal data. We share information only when it is strictly necessary to deliver our services or meet legal obligations. The categories of third parties we may share data with are as follows:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card networks — solely to process your PKR deposits and withdrawals.
• Identity verification services: Third-party KYC providers used to confirm identity and age when required.
• Fraud prevention and security services: Specialist providers that help detect fraudulent accounts, unusual betting patterns or compromised payment methods.
• Game software providers: Our third-party game studios receive only the session and gameplay data necessary to run the games you play. They do not receive your payment or contact information.
• Technical infrastructure providers: Cloud hosting and platform services that power z666 — all under strict data processing agreements.

All third-party partners are required to handle your data securely and only for the specific purposes for which it was shared. We do not permit our partners to use your data for their own marketing or to share it further without our authorisation.

6 Cookies & Tracking

z666 uses cookies and similar tracking technologies to keep the platform working properly, remember your preferences and understand how players interact with the site. Here is a plain-language breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They manage your login session, remember your account state and keep your connection secure. You cannot opt out of these without losing access to your account.
• Functional cookies: These remember your preferences — such as your preferred game lobby view or notification settings — so you do not have to reconfigure them each visit.
• Analytics cookies: We use anonymised analytics to understand which pages are visited most, where players experience difficulty and how the platform can be improved. No personally identifiable data is sent to analytics providers.
• Marketing cookies: Only set with your explicit consent. These help us show relevant promotions and bonus offers within the platform based on your activity. You can withdraw consent at any time from your account settings.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect platform functionality. For detailed cookie management, visit your account preferences page after logging in.

7 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after closure to meet our obligations. Specific retention periods are as follows:

• Account data: Retained for the lifetime of your account plus a minimum of five years following account closure, to meet standard record-keeping and fraud prevention requirements.
• Transaction records: Deposit, withdrawal and gameplay records are retained for a minimum of five years from the date of each transaction.
• Identity documents: CNIC and verification documents are retained for the duration of the account relationship plus the applicable retention period required for anti-money laundering purposes.
• Support communications: Messages and support tickets are retained for three years after the query is resolved.
• Marketing preferences: If you opt out of marketing, we retain a record of your opt-out indefinitely to ensure we do not contact you again.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Data Security

Protecting the personal and financial data of our players is a core responsibility that we take very seriously. z666 applies a layered approach to data security that covers both technical and operational controls.

• Encryption: All data transmitted between your device and z666 is protected using industry-standard TLS encryption. Sensitive stored data — including payment information — is encrypted at rest.
• Access controls: Access to player data is restricted on a strict need-to-know basis. Only authorised staff directly involved in account management, support or security can access personal records.
• Fraud monitoring: Our systems continuously monitor for unusual account activity, login attempts from new devices or locations, and patterns that may indicate a compromised account.
• Regular security reviews: We conduct periodic internal security assessments to identify and address potential vulnerabilities before they can be exploited.

Despite our best efforts, no system is entirely immune to security risks. If you suspect your account has been accessed without your permission, please contact our support team immediately and change your password. We will investigate promptly and take appropriate action to protect your account.

9 Your Rights

You have meaningful rights over the personal data that z666 holds about you. These rights are not just words on a page — you can exercise them by contacting our support team, and we will respond within a reasonable timeframe.

• Right to access: You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format.
• Right to correction: If any information we hold about you is inaccurate or out of date, you can ask us to correct it. You can also update basic contact details directly from your account settings.
• Right to deletion: You can request that we delete your personal data. We will honour this request where there is no legal or contractual reason to retain the data. Note that certain records — such as transaction history — may need to be retained for the minimum periods described in Section 7.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a query or dispute is being resolved.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on consent — such as marketing emails or non-essential cookies — you can withdraw your consent at any time without affecting any previous processing.
• Right to object: You can object to processing carried out on the basis of legitimate interests. We will review your objection and respond accordingly.

To exercise any of these rights, contact our support team through the in-platform chat or via the email address listed in the footer of this page. Please have your registered account details ready to help us verify your identity before we process a data request.

10 Children's Privacy

z666 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 18. Our registration process includes age verification steps specifically to prevent underage access.

If we become aware that a person under 18 has created an account or provided personal information, we will immediately close the account, delete the associated data and — where deposits were made — take appropriate steps to return any funds to the source payment method.

If you are a parent or guardian and believe that a minor may have registered on z666, please contact our support team immediately. We will treat your report with urgency and full confidentiality.

11 Marketing Communications

z666 may send you promotional communications about bonuses, new game releases, PSL cricket betting promotions and VIP offers — but only if you have opted in to receive them. We do not send unsolicited marketing messages.

You can manage your marketing preferences at any time:

• Log in to your z666 account and visit the notification preferences section.
• Use the unsubscribe link included in any marketing email we send you.
• Contact our support team directly to opt out of all marketing communications.

Opting out of marketing will not affect your ability to receive important account communications — such as deposit confirmations, withdrawal notifications, security alerts or support responses. These are operational messages, not marketing, and will continue regardless of your marketing preferences.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, new services we introduce, or changes in applicable standards. When we do, the updated version will be published on this page with a revised "last updated" date.

For significant changes — particularly those that affect how we use your data or your rights as a player — we will make reasonable efforts to notify you directly, either via your registered email address or through an in-platform notification.

Continued use of z666 after a policy update is published constitutes acknowledgement of the revised terms. If you disagree with any change, you should stop using the platform and contact our support team to discuss your account options.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information is being handled, please get in touch with our team. We take privacy queries seriously and aim to respond promptly.

• In-platform support: Available 24/7 through the live chat feature on the z666 website and app.
• Email: [email protected] — for privacy-specific requests, please include "Privacy Request" in the subject line so we can route your message correctly.
• VIP members have access to a dedicated support channel with priority response times for all queries including privacy and data requests.

For further information about your rights and obligations in relation to data, please also refer to our Terms and Conditions and our Responsible Gaming page.